When you hire a storage unit, we will provide you with a gate code and a padlock. You will also be given the only two keys to that padlock. We do not keep any spare keys for our storage units. This means that you have full control over who has access to your unit. You may give keys to others to allow them to access your unit if you wish.

As our storage units are all on ground level, you are able to drive up and unload directly into it.

You can come and go from the storage site as you please. You do not have to give us advance notice if you want to access your goods. Neither do you need come into the office and see us when we’re open although you will always be welcome. Hot and cold drinks are always available and there’s usually a supply of chocolate biscuits.

You have full control over your container and as per our terms on your agreement. If you do lose your keys then please contact our office and our team will be able to assist you.